Privacy Policy

Last Updated: 1.01.2025

At My Roots, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect the following data when you use our services:

• Parent’s name, email address, phone number

• Child’s first name, age, and language-learning preferences

• Class session recordings (only with explicit consent)

• Website usage data (via cookies or analytics tools)

• Payment-related information (processed via third-party secure payment providers)

2. How We Use Your Information

We use the information collected to:

• Deliver personalized Hindi lessons

• Communicate with you regarding scheduling, payments, and progress

• Maintain internal training, quality, and safety standards

• Improve our platform, services, and customer experience

• Comply with legal obligations

3. Data Storage & Protection

We employ strong technical and organizational security measures including:

• SSL encryption

• Password-protected access

• Secure storage on GDPR-compliant platforms

• Access limited to authorized personnel only

4. Sharing Your Information

We do not sell your data. We may share data only with:

• Tutors working with My Roots (with confidentiality agreements)

• Payment processors (e.g., Stripe, PayPal)

• IT service providers strictly for operational needs

5. Your Rights (under GDPR)

As a data subject, you have the right to:

• Access or rectify your data

• Request deletion (“right to be forgotten”)

• Object to processing or withdraw consent

• File a complaint with your local data protection authority

For any data-related requests, contact us at [Insert official email].

6. Children's Privacy

We do not collect personal data directly from children. All accounts and communications are managed by parents or legal guardians.